A Better Deal for PCS members in DWP: Vote for a new leadership in 2025

The union in DWP is collapsing and becoming more irrelevant to staff.

The proportion of members in the union is the lowest in living memory and continues to fall. The employer is able to implement one of the most unequal pay settlement in the civil service without adequate challenge and nothing is being done about the departments draconian attendance management policies – one of the worst and most discriminatory in the public sector.

To reverse this, we need to become relevant to the needs of members and begin to fight and win on issues specific to our members in DWP. We also need an independent industrial strategy which includes targeted paid strike action and action short of strike where necessary to win.

If you agree with us, please nominate and vote for these candidates in the upcoming DWP Group Executive elections. These candidates come from a variety of different groups, including the Independent Left, and some are independent. What brings us together isn’t a single factional loyalty but a commitment to the following ideas and programme for members:

Pay

Alongside an immediate 10% pay rise, we will demand negotiations for a meaningful medium-term plan to reverse decades of pay cuts and an increase in the inadequate London weighting.

We will campaign to abolish the 2-tier workforce with staff restored to the highest pay scales and best terms and conditions.

Last year we accepted the lowest pay offer in the public sector and refused to reject a remit which demanded ‘efficiencies’ (job cuts).

We will not accept another top-down offer from DWP which gives our lowest paid members the smallest increases and keeps them on the poverty line.

Equality at the heart

The union formally has a position that equality is at the heart of everything PCS does. Unfortunately, this doesn’t happen nationally or at a DWP Group level.

We will utilise all legal avenues to address the poor compliance in the DWP with Equality legislation and proper application of DWP policies and procedures to support staff and back this up with campaigning work with our branches to mobilise our members to know their rights and stand up together against all forms of discrimination and bullying and harassment.

The international and domestic attack on DEI has not been opposed robustly enough by the current union and group leaderships. We will defend and extend effective Diversity, Equality and Inclusion policies.

Simply recruiting a more diverse workforce to poverty-wage, administrative roles is not an adequate answer to inequality or the rise in racism. We will ensure the equality agenda is explicitly linked to all areas of bargaining including pay.

For a proper campaign on Staffing

DWP are recruiting, but it’s too little too late. The union needs to urgently address the worsening staff to manager ratio. At present this is anything up to 1:15 – at this rate managers are unable to provide the support staff require. We will demand this is reduced urgently to 1:10 and the department urgently recruit to meet demand in operational roles and recruit permanent, skilled civil servants into corporate and supporting roles instead of continually wasting public money on private contractors.

We will campaign for all staff to be made permanent, promotion exercises to be run to utilise the experience of members rather than competing with everyone in external exercises and will end the misuse of TDA.

We are acutely aware of overcrowding in many Jobcentres, leading to a stressful and unsafe working environment. There is no room on the ever-shrinking estate for the staff they want to recruit, let alone the amount we need. We will negotiate for proper, flexible and hybrid working for staff and demand the re-opening of appropriate sites to better serve and provide jobs to our staff and our communities.

The principle of Flexible working

Staff should have the ultimate flexibility to choose to work from home or the office, including operational staff where this can be enabled by technology. When we stepped-up and delivered during the pandemic, we proved that this was possible.

For most job roles, a policy of mandating any arbitrary percentage in the office is unnecessary, unworkable and inequal.

The current leadership did little to oppose the implementation of the arbitrary 40% office working dictat. We will organise an evidence-led campaign, including industrial pressure to oppose any attempt to increase 40% office attendance and to make the case for flexible working, based on workers choice for all staff where it can be enabled by technology.

A 4-day week

The principle of a 4-day week with no loss-in pay is a fast-growing demand with an increasing number of successful trials taking place across the world. Despite it being an overwhelmingly popular policy, the union has not attempted to negotiate with the DWP on this issue.

We will make demands on the employer for a trail of a 4-day week with no loss in pay, employing evidence from similar trials and the ever-growing number of academic papers conducted on the subject.

The use of Artificial Intelligence

The threat of Artificial Intelligence to our jobs is very real, but it doesn’t have to be. We will demand AI is only implemented in a way which serves citizens and staff, that reduces work, not jobs, and acts as an enabler for a reduction in the working week with no detriment to members.

We will start by immediately seeking an agreement with DWP that AI systems only be implemented with consultation with the union and that they should meet strict criteria on their use.

Organising outsourced workers

It’s essential that we organise our outsourced security, cleaning, and facilities management workers and fight for them to be insourced onto DWP contracts.

These workers are some of the lowest paid in our workplaces with the worst terms and conditions yet have some of the most industrial strength. Without them, our offices could not function.

Unfortunately, the union in DWP did not share this view until recently and even now has no robust strategy to win for our member.

In London, reps have recruited more than half of all PCS organised G4S guards on the DWP contract in the UK. Last year members formed demands on pay, holiday & sickness allowances and union recognition and have taken part in an unprecedented wave of strike action. This dispute should continue to be supported and extended.

The DWP Group leadership initially blocked them from carrying out a statutory ballot. The reasons given were that they hadn’t recruited outside of London and that it would anger the GMB.

Saturday and unsocial working hours

It’s been 9 years since the start of the Employee Deal and we are still feeling the hurt. This leadership permanently sold our weekends and evenings to the employer for a pay deal which has now been totally wiped-out by the rise in the cost of living.

Anyone who works in Jobcentre or Service Centre understands that is no legitimate business need to keep staff away from their friends and family on a Saturday. The 2-tier workforce created between those who must and those who don’t is an affront to basic trade union principles.

Having supported the Employee Deal, the current leadership feel unable to revisit this with the employer. We have no such qualms.

As part of a wide DWP campaign on flexible working and a reduction in hours we will renegotiate ED and include demands to reduce and phase out Saturday working and working after 5pm, to be supported by industrial action including action short of a strike where appropriate.

Attendance Management

The DWP has one of the most draconian and discriminatory attendance management policies in the civil service.

We will bring legal and industrial challenges to the Department to increase trigger points and abolish unfair attendance management procedures.